The Applications Support Specialist oversees the industry specific and general software applications utilized by the firm and its clients. The position is responsible for installation and updates to software used by the firm and diagnosing and resolving technical software related issues submitted internally and externally. In addition, the Applications Support Specialist assists in training new users on certain software programs. Performance is evaluated based on quality and accuracy of work. External and internal client service and the ability to successfully interact, communicate with, and respond to client needs and requests are the primary functions of this position.
CCH for Tax
Charitable Financial Planner
Floridom - Divorce Power Analyzer
(Including Tax Tech)
GoToMyPC, Team Viewer, etc.
CCH Fixed Assets
BNA Income Tax Planner
Caseware (backup to Network Administrator)
Remote Desktop to Direct Connect data for internal and DC clients
PDF ConverterPro (converts PDF’s to Excel)
Our firm enjoys a business atmosphere that embraces work/life balance, is on the leading edge of technology, and strongly supports the training and advancement of our staff. For regular positions, we offer a full benefits package that includes a reduced workweek during off season, health/life/dental/vision insurance, 401(k), paid vacation/sick/personal time, tuition reimbursement, Continuing Professional Education and more.